Essential Things To Consider Before Developing Food Delivery App Like Zomato

During earlier days, the restaurants would deliver the food by themselves, which led to a lot of work since the restaurants had to have a separate team of delivery executives. But now, it has changed rapidly with the introduction of food delivery apps. The food delivery marketplace has provided people with more comfort and convenience by letting them order foods and getting them delivered at their doorsteps.

We can see the change. The online food delivery industry’s revenue is expected to reach an annual growth rate of 9.9% from 2019 to 2023  with a $53,786 million market volume.

Some examples of online food delivery services are Zomato, Swiggy, Uber Eats, etc. Entrepreneurs looking for the right opportunity to own the best business can go for an online food delivery app like zomato clone.

The business model of the online food delivery app:

The Zomato Clone app is a four-tier model, which offers a platform for delivery agents, restaurants, and the users who want their food delivered at the doorstep so as to connect.

As mobile phones are becoming the essential parts of everybody’s lives after food, online food delivery apps are taking it up to their advantage by combining mobile phones and food. The online food delivery industry has observed that users prefer to order their foods using mobile apps instead of restaurants.

A basic model for the online food delivery system can be explained using the platform’s four entities such as customers, delivery executives, merchants, and admin. Here are the fundamental roles of them:


As a person holding the ownership of the product, the admin could easily manage the user interface of the website and keep track of the various activities like orders that were placed, new users, deliveries, and reviews of the customers. The admin app also allows the owner to manage multiple verticals from the mobile phones themselves, which enables easier management.

Restaurants/ Merchants:

The merchants will have to register their restaurant and its offerings on the platform with their account’s help. The account will be created only after the approval of the admin. Depending upon the subscription package, the merchants can register either single or multiple restaurants.

The merchants, using the merchant dashboard integrated on their app, can customize or manage the menus easily, they can accept or decline orders, they can post about offers or discounts for the users, and can also keep track of sales and profit.

 Delivery executives:

The delivery executives/agents can register themselves in the app by creating accounts both on the website or app. Delivery of the orders can be managed by either the admin or restaurant.

After the restaurant accepts the order, the delivery agents near the location of the restaurant will get notified by the delivery executive app. Depending on their availability, they can take or reject the orders. If the order is declined by the delivery executives, the admin can assign one particular delivery staff by themselves.


There is no compulsion for the customers to create their accounts, as they can also place orders as a guest user in the customer app or website. From the different restaurants’ list that can deliver to their location, the customers can choose anyone to order food. After they select the food items, they can place the orders in just a few taps of their mobiles.

Once the order is placed, the customers can select a payment option from many payment options provided. The payment will then be the admin’s account. This amount will be credited to the wallet of the merchant, or the amount will be transferred to the delivery agent after deduction of the commission fee. Customers can track their orders in real-time. After the food is delivered to their place, the customer can give reviews for the restaurant by choice.

Revenue Channels:

Considering the revenue system is a crucial step before starting the food delivery app. There are four different ways of generating revenue from the app, and they are:

Commission charge, where the admin can set a specified percentage for every order placed through the app. The amount paid by the customer will reach the restaurants’ wallet only after the app admin’s deduction of commission.

Promotion charge lets admins can charge from the registered merchant who wants to promote their concern on the website.

Delivery charge accredits admins generate additional revenue for every order fulfilled by the app. This is charged by the customers. This charge is decided by the admin.

The subscription model is where there would be different subscription packages for the merchants to register. As per the merchant’s requirements, they can choose the subscription package.


In a smarter way, you can get the Zomato Clone script from the best development companies that offer a robust application at just affordable prices. But for accelerated growth, don’t forget to add some exclusive and impressive features, which I hope you will!